Privacy Policy

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1. General Information

The mVisaginas website is designed to receive reports from residents about city-related issues and forward them to the responsible municipal services.

By using this website, you agree to this Privacy Policy.

2. Information We Collect

When submitting a report, you may provide:

• your name;
• phone number;
• email address;
• description of the issue;
• photos;
• GPS coordinates;
• location address.

Technical information about your browser and device may also be collected to ensure proper website operation.

3. How We Use Your Information

Your information is used solely for:

• registering reports;
• processing reports by administrators;
• informing you about the progress of your report;
• sending push notifications;
• improving website functionality.

4. Push Notifications

If you grant permission, the website may send push notifications regarding your report status and important service announcements.

You may disable notifications at any time through your browser or device settings.

5. Sharing Information

Personal information is never sold or shared with third parties except where required by law or when necessary for processing your report by the appropriate municipal services.

6. Data Retention

Information is stored only for as long as necessary to process reports and comply with applicable legal requirements.

7. Your Rights

You have the right to:

• request information about your personal data;
• request correction of inaccurate information;
• request deletion of your personal data where permitted by law.

8. Contact

If you have any questions regarding personal data processing, please contact the website administrator using the contact information provided on the website.

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Last updated: July 2026